Return Your Order Here
Detailed Instructions To Return Your Item
Sign in, select My Orders and click Return Item on the item you wish to return.
Select the drop-down box of the order you wish to return and select the item(s)
you wish to return and click on the Return Item button.
Fill in the Return Form and submit.
Please take note to select method of return:
Drop off return item to nearby post-office or House.
Pick-up by our courier partner.
A pop-up box will appear to check if the item is within your possession.
Return Logistics Arrangement
Drop Off to nearby Post-office or Local Private Courier Service
Drop off to your item to any Post-office or Local Private Courier Service with the
printed Return Form. For more information on drop off at Post-office.
Pick Up by our courier partner
Our customer service agent will call you to schedulue for a pick-up time slot.
Your item cannot be returned after 7 calendar days for items under 100% Buyer Protection.
Your item cannot be returned after 14 calendar days for items under satisfaction
Guaranteed.
Past this period, kindly check the warranty status of the item and redeem the warranty.
You can also find all the contract information of your product's warranty centre
on the warranty card inside your package.
Read more about Warranty Information Here.
All items sold on Tamilnadushopping Tamil Nadu are covered under the "100% Buyer
Protection" and/or "Satisfaction Guaranteed".
The logo of either/both applied Return policy can be found on our website, on the
item/product page.
100% Buyer Protection (BP) Satisfaction Guaranteed (SG)
Coverage of return policy 7 calendar days 14 calendar days
Change of mind Available* Available
Money back guarantee Yes Yes
Tamilnadushopping verified-service of sellers Yes Yes
*Not applicable for products from North India sellers
Depending on the applied Return policy, you may return your item to us within 7
or 14 calendar days. Countdown starts from the date you received the item to the
time you fill out the Online Returns Form.
Requirements for a valid return:
You have the original external packaging
The product is not installed or had any data inputted
Return reason has to be valid and returns acceptance conditions met (check out below)
Return Your Order Here
For which reasons can I return an item?
You may want to return your item due to any of the following reasons:
x : Not Required | ?: Required
Return Reasons YOUR RETURN MUST BE :
New condition Sealed condition Not Used Complete (free gifts, accessories, original
box) Tags & labels attached Damaged*
*Damaged parcels must be reported within 24 hours of receipt ? x ? ? ?
Defective x x x ? ?
Does not fit (for all apparel, shoes, watches and sunglasses)
*NOT APPLICABLE from North India seller ? x ? ? ?
Not as advertised ? x ? ? ?
Wrong item delivered ? x ? ? ?
Missing parts / Items ? x ? x ?
Change of mind*
*NOT APPLICABLE for North India products ? ? ? ? ?
NOTE: In the unlikely event that your return is invalid, our Customer Service will
notify you before sending it back to you.
Kindly ensure that the item to be returned is with its original packaging, free
gifts, warranties, tags, manuals, and any other item(s) that came with it. Make
sure to cover with a simple external packaging like plastic to avoid damage to the
parcel during transportation.
For pickup option, hand over the securely-packed return parcel to our courier.
For drop off option, please print and paste the return label on top of the securely-packed
parcel and drop it off to your nearest Post office or Private Courier. Click here
for more information.
Once your item is received in our warehouse, we will evaluate the product based
on your return request. We will update you after the quality evaluation process
that usually takes 2 to 4 working days.
The refund process only begins after we have completed evaluating your returned
product.
This quality evaluation process may take 2 to 4 business days once the item reaches
our warehouse.
A refund will be processed and processing should be completed within a day; it may
take 2- 14 business days for the refunded amount to reflect in your account, depending
on your local bank policies.
Refunds processing should be completed within a day. However, it may take 2- 14
business days for the refunded amount to be reflected in your account, depending
on your local bank policies.
Pick up service with our courier partner.
Drop off your parcel to a Post Office.
Drop off your parcel to a Private Courier Service.
Pick-up Service.
After you fill out online returns form from My Order's Page, our customer service
agents will get back to you and will arrange a schedule for the pick-up of your
item.
Kindly ensure that the item to be returned is with its original packaging, free
gifts, warranties, tags, manuals, and any other item(s) that came with it. Make
sure to cover with a simple external packaging like plastic to avoid damage to the
parcel during transportation.
Hand over the securely-packed return parcel to our courier and we will take care
of the rest.
Drop off your parcel to a Post office:
1. Our customer service agent will generate a return label and will send it to your
email.
2. Please print the return label and place it on top of your return package.
You may locate the nearest Postal Office in your Location Here.
Drop off your parcel to a Local Private Courier:
Find the nearest Postal Office or Local Private Courier in your Location Here.
Please make sure to print out of the return form.
At the nearest Postal Office or Local Private Courier - select the Return My Parcel
option and scan the barcode on the Return Label. You may also enter the barcode
manually.
Enter your Tamil Nadu-registered mobile number to receive your locker pin for entry.
Select an appropriate locker size to deposit your parcel.
Close the door and return to screen and click "Yes" to confirm that your parcel
has been dropped off.
Select receipt or SMS to confirm your parcel has been successfully deposited at
the Private Courier/counter.
You can track return status using the tracking number provided to you by our logistics
partner or via our Order Tracking tool.
Yes. Returning an item with Tamilnadushopping is free of charge.